Business Operations Associate

About Bypass

Bypass is the leading innovator in enterprise point of sale solutions and retail operating systems for the multi-site food & beverage industry. Our cutting edge approach helps professional & collegiate sports teams and national restaurant chains achieve unrivaled improvements in profitability, efficiency, and customer experience. We deliver this with a cloud-enabled, hardware agnostic, insights driven platform.

Bypass has been deployed at hundreds of venues and restaurants at a cost, pace, and ease of integration never before possible. Please visit to learn how we can do this for you.

About the Business Operations Team

The Business Operations team is small and tight-knit, offering a supportive working community with a strong focus on learning and development. The Business Operations and Strategy (“BizOps”) group works in small project teams to find solutions to business challenges selected by Executive Leadership. BizOps operates like an internal consulting group to define and drive strategic, operational and organizational improvements across the company. They work on the most critical products and initiatives. Typical BizOps projects might involve finding opportunities to grow user engagement, optimizing pricing and processes for company initiatives, or providing strategic analysis on large acquisitions and partnerships.


  • Develops, manages and implements project plans of different degrees of complexity, which includes defining project deliverables, scope, milestones, budget, scheduling and contingency plans for each phase of the project. Including the ability to self-manage strategic initiatives throughout the entire process.

  • Initiating, managing, and successfully executing new, cross-functional initiatives that increase alignment and create synergies.

  • Working with functions to improve efficiency, productivity, and performance

  • Lead strategic initiatives that span multiple functions and may not have a clear owner; work with cross-functional teams to build consensus, facilitate accountability, coordinate decision-making, and help guide implementation of strategic plans.

  • Develop and Maintain detailed project plans defining initiative swim lanes and work streams; key milestones, tasks and activities; individuals responsible for completing identified activities, and activity dependencies.

  • Oversee and manage hardware and contracted vendors and procedures. This includes hardware forecasting, inventory management, vendor relationship management, hardware vendor research, and developing, implementing, enforcing, and evaluating hardware policies and procedures.

  • Identify, prioritize and solve ongoing business problems for a rapidly growing company

  • Gather and analyze information to generate actionable insights to unlock growth

  • Work with business units to develop strategies and execute on plans to drive long term profitability

  • Assist in ad-hoc strategic projects to help grow and expand our business


  • Bachelor’s Degree in appropriate field of study or equivalent work experience

  • Minimum 2 years of progressively responsible experience in project management.

  • Bachelor’s Degree in appropriate field of study or equivalent work experience

  • Ability to impact operations and effect change without being confrontational

  • Detail oriented, analytical and inquisitive

  • Ability to work independently and with others

  • Extremely organized with strong time-management skills

  • Capable of working independently, as part of a team or leading a team