Customer Success & Support

Customer experience is at the core of your business, and it’s at the core of ours. Here’s how we’re committed to helping our customers succeed.
  • Your path to POS success

    Responsible for tracking and helping you achieve your POS business goals, the Customer Success Manager is the key relationship point for every Clover Sport client.

  • Enhance your strategy

    With expertise from consulting hundreds of unique locations, we’ll help you get more out of your software to meet your—and your customers’—needs.


Support when you need it


  • Call or email us

    Troubleshoot with our Support Analysts during business hours and receive critical issue support after hours from our on-call staff.

  • Experienced support professionals

    We work together as a team to find a resolution faster and minimize any downtime.

Learning every day

With continuous training for our support staff and a constant eye on the data, we’re always getting better.

  • Reducing issues

    We analyze support tickets to uncover trends and prioritize fixes for any known problems.

  • Guided support

    Find solutions to simple issues in our self-serve Support Center and lean on analysts for the complex ones.

  • Making the grade

    We are continuously making improvements and coaching analysts to serve you better based on feedback from Customer Satisfaction surveys.


Implementation and training

From set-up to months and years after, we’re proactive in getting you up, running and adapting as you grow and customers evolve.
Installation support

Training & continuous education

Regular software updates

Clover Sport Customer Success Stories