Contactless Food Ordering and Payment Enhance Safety Features of Arena
SUNRISE, Fla. – The Florida Panthers announced today the club has partnered with Tampa, Fla.-based company Venuetize as their mobile partner and Bypass, now part of Fiserv, as their point-of-sale system partner for BB&T Center.
Through these partnerships, the Florida Panthers can offer fans safe and convenient purchasing experiences while at the BB&T Center, enabling mobile ordering through the NHL league-wide app, and contactless purchases and payments via self-service kiosks and user-friendly Clover devices at concession stands throughout the arena.
“After a long and thorough search for the best mobile partner for the Florida Panthers and BB&T Center, we’re excited to partner with Venuetize to provide a safe, convenient and contactless experience for fans as they attend games at the BB&T Center,” said Panthers Chief Operating Officer Sean McCaffrey. “With the addition of the Bypass partnership, we are able to seamlessly integrate the mobile fan experience with the latest innovative point-of-sale technology to make sure fans have a safe and smooth purchasing process while at BB&T Center events and hockey games.”
Fans can purchase food and beverages through the mobile app for a convenient ordering experience. Mobile pick up will allow for shorter concession lines and contactless dining for concerts and events.
“We are thrilled to be part of the Florida Panthers next-generation mobile strategy and to partner on delivering safe and convenient services to their fans,” said Craig Duncan, Chief Revenue Officer at Venuetize. “Going completely cashless in the BB&T Center is a big first step of many more to come in which we’ll be leveraging the mobile channel and engaging at deeper levels with their fan base both in and out of venue.”
In addition, Season Ticket Territory Members will be able to access exclusive offers, discounts and partner offers using only their mobile device.
“Through just the use of a mobile device, guests will have a streamlined and comfortable method to access all of BB&T Center’s available amenities with their health and safety being top of mind,” said Chief Commercial Officer Shawn Thornton. “This also opens up a variety of new opportunities for our corporate and marketing partners to reach our fans in the mobile app. These customized experiences allow for integration and customized offers.”
Moving to a cashless operation will also allow the Florida Panthers to operate in a more intelligent way, with access to integrated insights and real-time reporting to facilitate the delivery of better fan experiences.
The mobile application can be accessed by downloading the NHL Application from the App Store or Google Play and selecting the Florida Panthers as favorite team. Click here for more information on how to download. QR codes will also be visible around the arena for on-site quick download and use.
Book a private tour of BB&T Center and learn how you can join Panthers Territory today! Click here or call 954-835-PUCK for more information. Click here to learn about Red Reminders and health and safety measures at BB&T Center.
About BB&T Center
Home to the Florida Panthers Hockey Club and leading international concerts and events, the Broward County-owned BB&T Center is one of the top ranked venues of its kind in the world, servicing Broward, Collier, Miami-Dade, Monroe and Palm Beach Counties. For the latest info about upcoming events, visit www.thebbtcenter.com and follow BB&T Center on Twitter, Instagram and Facebook.
Fiserv, Inc. (NASDAQ: FISV) aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale solution. Fiserv is a member of the S&P 500® Index and the FORTUNE® 500, and is among FORTUNE World’s Most Admired Companies®. Visit fiserv.com and follow on social media for more information and the latest company news.
Venuetize is the leading mobile technology and advanced e-commerce platform for the sports, hospitality, and entertainment industries. The company’s proven platform (PaaS) connects technology ecosystems, facilitates e-commerce, and delivers cutting edge mobile-first experiences. With 185+ third-party integrations and counting, Venuetize provides unmatched flexibility to create an easier, safer, and more enjoyable experience for guests. Founded in 2014, Venuetize works with professional sports teams, stadiums and arenas, casinos, entertainment districts, and shopping destinations across the globe. For more information, visit http://www.venuetize.com/.